Steigenberger Hotel Herrenhof Hôtel

The hotel was centrally located and walking distance to tons of restaurants and attractions (parks, museums, etc). The staff was very friendly. On of the gents at the front desk called around to several restaurants to get us a last minute reservation, then called a cab and since he was about to end his shift he hand delivered the restaurant information to our room. Great service and the recommended restaurant was excellent. The bar tender in the lounge was also extremely helpful, showing us several drinks that we'd not heard of and making up something special for my husband's particular tastes. Who knew he liked an Old Fashion with Brandy instead of Bourbon?

The experience overall was great. The staff were very helpful and welcoming. I was travelling with my family. I booked two Superior King room and both were upgraded to suites. The only thing which I could comment on is that the hotel parking rate was very high.

I absolutely loved this amazing hotel! Its location is perfect and allows you to see the city even when you have very busy business schedule. Check in was very smooth, staff very polite and professional. My room was on 6th floor and was of very good size. Breakfast was excellent, many choices, everything fresh. Definitely a great place to stay in Vienna!

This hotel is centrally located in old town. It is easily accessible, but for those on a budget, there is a metro station right next door. It is actually hard to detect as it is poorly signposted, but it is to the right of the hotel down a pedestrian walkway. The exterior of the building is classic Viennese, but the inside is all modern with charming classic touches. The reception staff were very helpful and friendly and all spoke excellent English. There is a lounge area across from reception with comfy chairs and an interesting log fire. There is also a good sized bar that is nicely furnished. My room was on an upper floor with high level dormer windows. Nonetheless it was very light and airy. Furnishings were again a nice mixture of modern with whimsical classic references. It was spotless, with a very comfortable bed, armchair, desk, refrigerator, coffee maker and flat screen satellite TV on a swivel arm. The bathroom was a reasonable size with a great shower and a separate toilet. Linens and amenities were all excellent. It was hot during my visit but the AC coped well. The contents of the mini bar are free on the first night. WiFi was free and fast. Breakfast was included and was extremely good. A great variety of cold and hot dishes accompanied by wonderful coffee. The hotel is about a block from the Hoffburg Palace and from there it is a pleasant walk to all major visitor sights in the city. The famous Central Cafe is just around the corner from the hotel and is well worth a visit. Overall I found this a great base from which to explore Vienna. It was a wonderful sanctuary at the end of a busy day and provided everything I wanted with efficiency and excellence.