This resort was wonderful. All the staff were friendly and always smiled... The room was very nice and had 2 balconies to view from. The thermal Jacuzzi were nice and warm, there was one that was hotter than the others so we used it the most. The breakfast buffet was good it had lots to choose from and had an omelette station and different kinds of juices and fruits each morning. Housekeeping did a great job and there was always treats for us of an evening when we came back to the room. Upon leaving, we left a charger in the room. Housekeeping called the front desk and the front desk clerk ran out to our car to stop us and let us know. We were quite impressed with the hotel and our staff throughout our entire stay. I recommend this hotel highly. The staff, waiters, service personnel... All five star. Food and buffet incredible. We will return for sure. Nothing more to ask for just continue giving guest the great service that you provide.