Hotel Palacio is a great getaway place to stay while visiting Santo Domingo. I requested a superior room during my stay. The room was very clean and surprisingly spacious, especially the bathroom. Everything worked well, and I didn't experience any unexpected power outages while I was there. The mattress on the bed was a little firmer than what I am accustomed to, but I slept well nonetheless. The hotel is very quiet and peaceful, which is refreshing after coming in off the Conde street with the many vendors and pedestrians. The staff is professional, friendly, and very accommodating to your requests. The food served during the breakfast buffet was o.k. to start your day off with, but it wasn't quite as flavorful as the American-style breakfast that I am accustomed to. I will definitely stay here again when I return to visit the charming city of Santo Domingo. Kudos to the staff and management of Hotel Palacio for helping to make my visit a pleasant and memorable one.