Hotel is in a good location, close to ferry terminal and beach area. Hotel is clean and grounds kept in good condition. Room was really quite nice. Check in was smooth and the staff was friendly. Nightlife close by as well as numerous restaurants and convenience stores. The pools are very nice but not deep. Good value for Phi Phi. The noise was not that bad when you consider that whole Phi Phi is such a party island and there are no quiet places with this location. The check-in process was very slow & the staff barely spoke any English. Needs improvement on the service.