There were laundry facilities, a luggage room, which was handy as I arrived before check in time so could go off and explore for a bit then return when ready, & also a shared kitchen space. Check in/out was quick and easy. Free maps given and some discount cards available too. Plug sockets, USB ports and reading lamp near every bed. Air con, which was great as it was very hot during my stay! Overall, a good hostel, just a shame about the loud noises - would return if the room was at the rear of the building perhaps